From Strategy to Execution: Highlights from MBA Servicing Just wrapped up a solid few days at the MBA Servicing Solutions Conference in Dallas (2/16–2/19) with our Director of Business Development, Charles Runyon. Good conversations, practical insights, and plenty of real-world takeaways we can actually put to work. Here are a few quick highlights:
Market & Operations Great insights on economic trends, loan performance, servicer profitability, and productivity. Strong conversations around in-house vs. hybrid vs. outsourced models — and what truly drives efficiency and scalability.
Technology & AI AI is officially out of the “future talk” phase. From hands-on labs (Copilot, structured prompting, content creation, even “vibe coding”) to fintech demos and AI-enabled servicing platforms — the focus was practical, operational impact.
Compliance & Risk Key updates on federal servicing policy, CFPB developments, climate-related risk, cybersecurity, and evolving litigation trends. Clear message: stay proactive, stay prepared.
Overall, a very productive event with learning, networking, and forward-thinking conversations. Excited to bring these insights back and continue pushing innovation forward.
If you were there, would love to hear your biggest takeaway.
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