Longbridge employs One Diligence’s AI platform
One Diligence, a provider of reviews and outsourcing solutions to the residential mortgage industry, announced on Thursday that reverse mortgage lender Longbridge Financial has implemented its artificial intelligence–driven platform to enhance accuracy and efficiency in loan servicing operations.
Longbridge found an opportunity to improve how it verifies loan data between its origination system and loan documents during servicing transfers. After reviewing several options, the company chose One Diligence to provide a machine learning–based solution, the release said.
“Since implementation, we’ve already seen more than a 60% reduction in common data errors, directly contributing to a smoother borrower experience,” said Richard Burke, senior vice president of servicing and operations at Longbridge Financial.
The One Diligence platform uses multiple AI technologies to analyze each document, compare data across sources and automate the validation of key information. The company says the system eliminates manual data entry and delivers verified results to subject matter experts within minutes.
“The efficiencies that Longbridge has gained using the One Diligence AI platform have significantly enhanced their loan boarding process,” said Alex Goldovsky, CEO of One Diligence. “Our technology enables lenders and servicers to identify and correct data discrepancies quickly, improving both operational efficiency and borrower outcomes.”
Longbridge reports that since going live, the platform has helped improve data accuracy, reduce exceptions and enhance its ability to track and correct recurring data issues.
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One Diligence, a provider of reviews and outsourcing solutions to the residential mortgage industry, announced on Thursday that reverse mortgage lender Longbridge Financial has implemented its artificial intelligence–driven platform to enhance accuracy and efficiency in loan servicing operations.
Longbridge found an opportunity to improve how it verifies loan data between its origination system and loan documents during servicing transfers. After reviewing several options, the company chose One Diligence to provide a machine learning–based solution, the release said.
“Since implementation, we’ve already seen more than a 60% reduction in common data errors, directly contributing to a smoother borrower experience,” said Richard Burke, senior vice president of servicing and operations at Longbridge Financial.
The One Diligence platform uses multiple AI technologies to analyze each document, compare data across sources and automate the validation of key information. The company says the system eliminates manual data entry and delivers verified results to subject matter experts within minutes.
“The efficiencies that Longbridge has gained using the One Diligence AI platform have significantly enhanced their loan boarding process,” said Alex Goldovsky, CEO of One Diligence. “Our technology enables lenders and servicers to identify and correct data discrepancies quickly, improving both operational efficiency and borrower outcomes.”
Longbridge reports that since going live, the platform has helped improve data accuracy, reduce exceptions and enhance its ability to track and correct recurring data issues.
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